Dear Tammy, Dr. Holloway, Patrice, Maria and the really sweet nurse in the surgery center (I’m so sorry I can’t recall your name because I was so nervous!)
Thank you all so much for making our experience as pleasant and positive as it could be. All of you were so kind to both of us throughout the entire process. Phone calls were always returned, questions were always answered, and we never felt rushed or confused.
I realize you must do this so often, but I never felt like any of you were in a hurry or did not have time for us. Without exception, you all showed extraordinary honesty, efficiency, and empathy – quite an impressive statement to make about an entire (busy!) office.
I can’t tell you how much Jeff and I both appreciate the exceptional care we have been given. We are so lucky to have found you all!
We’ll schedule a follow up next time we’re in LA. Until then, stay happy and well.